Terms and Conditions

Fbee.me is an aggregator platform for various services that cooperates with external home-service providers registered with the relevant licensing or regulatory authorities. Services are ordered via the website or mobile app and are delivered directly to customers by these service providers.

These General Terms and Conditions (“Agreement”) set out the general terms for using the fbee.me website (“Website”) and all related products and services (collectively, the “Services”).

This Agreement is a legally binding contract between you (“User,” “you,” or “your”) and SEJFMAN s. r. o. (“FBEE,” “we,” “us,” or “our”). If you are entering into this Agreement on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to this Agreement. In that case, “User,” “you,” and “your” refer to that entity. If you do not have such authority or do not agree with these terms, you must not accept this Agreement or use the Services.

By using the Services, you acknowledge that you have read, understood, and agree to be bound by this Agreement. You acknowledge that this Agreement constitutes a contract between you and FBEE, even if executed electronically and not signed, and it governs your use of the Services.

Accounts and Membership

If you create an account on the Services, you are responsible for maintaining its security and for all activities conducted under the account, as well as any related actions. The Company may, but is not obliged to, verify new accounts before sign-in and use of the Services. Providing false contact information of any kind may result in termination of your account.

You must notify us immediately of any unauthorized use of your account or any other security breach. We are not liable for any acts or omissions by you, including any damages of any kind incurred as a result.

We may suspend, disable, or delete your account (or any part thereof) if we determine that you have violated any provision of this Agreement or that your conduct or content would tend to damage our reputation. If we delete your account for the foregoing reasons, you may not re-register. We may also block your email address or IP address to prevent further registration.

User Content

We do not own any data, information, or material (collectively, “Content”) that you submit through the Services in the course of using them. You are solely responsible for the accuracy, quality, integrity, legality, reliability, and appropriateness of all submitted Content, as well as for intellectual property rights or rights to use such Content.

We may monitor and review Content submitted or created via our Services. You grant us permission to access, copy, distribute, store, transmit, reformat, display, and process your Content solely as required to provide the Services.

Without limiting the foregoing, we have the right (but not the obligation), in our sole discretion, to refuse or remove any Content that, in our reasonable opinion, violates our policies or is harmful or inappropriate. You also grant us a license to use, reproduce, modify, publish, or distribute your Content for commercial, marketing, or similar purposes.

Billing and Payments

You agree to pay all fees and charges associated with your account in accordance with the applicable rates and billing terms in effect at the time a fee or charge is due. The transmission of sensitive and private data occurs over an SSL-secured channel, is encrypted, and protected with digital signatures. The Services comply with PCI standards for vulnerability management to create the most secure environment possible for users.

We perform regular malware scans as an additional security measure. We reserve the right to change products and pricing at any time. We also reserve the right to refuse any order.

At our sole discretion, we may limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, or orders using the same billing and/or shipping address.

If we change or cancel an order, we may attempt to notify you via the email or other contact information you provided at the time the order was made.

Accuracy of Information

From time to time, information available through the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, availability, promotions, or offers. We reserve the right to correct any such errors, inaccuracies, or omissions and to change or update information or cancel orders if any information in the Services is inaccurate, at any time and without prior notice (including after you have submitted an order).

We undertake no obligation to update, amend, or clarify information in the Services, including pricing information, except as required by law. Any update or refresh date indicated in the Services should not be taken to mean that all information has been modified or updated.

Third-Party Services

If you choose to enable, access, or use third-party services (such as identity verification services), you acknowledge that your access to and use of such services are governed solely by the terms and conditions of those services. FBEE does not endorse, is not responsible or liable for, and makes no representations with respect to any aspect of such services, including, without limitation, their content, how they handle data (including your personal data), or any interaction between you and the provider of such services.

You irrevocably waive any claim against FBEE with respect to such third-party services. FBEE is not liable for any damage or loss caused or alleged to be caused by or in connection with your enablement, access, or use of any such services, or your reliance on their privacy policies, data security processes, or other policies.

You may be required to register for or log into such services on their respective platforms. By enabling any such services, you expressly permit FBEE to disclose your data as necessary to facilitate your use of the service.

Backups

We regularly back up the Website and its content and use our best efforts to ensure the completeness and accuracy of such backups. In the event of hardware failure or data loss, backups will be automatically restored to minimize impact and downtime.

Links to Other Resources

Although the Services may link to other resources (e.g., websites or mobile applications), this does not imply that we endorse, sponsor, support, or are otherwise formally associated with them, unless expressly stated. We are not responsible for examining or evaluating, and we do not warrant, the content or offerings of such resources.

We assume no responsibility for the actions, products, services, or content of any third parties. You should carefully review the legal statements and terms of use of any linked resource that you access. Your use of external links is at your own risk.

Referrals to Third-Party Home-Service Providers

By using our Website or app, you agree that we may connect or refer you to third-party home-service providers who are specialists in the requested service. In such cases, we act as an intermediary between you and the provider.

With respect to the performance of the service, the service provider is and remains an independent contractor. Nothing in this Agreement creates an association, fiduciary relationship, partnership, joint venture, or other business entity between us and the provider, nor imposes any similar obligation.

Prohibited Uses

In addition to other terms set out in this Agreement, you are prohibited from using the Services or Content:

(a) for any unlawful purpose;

(b) to solicit others to perform or participate in unlawful acts;

(c) to violate any international, federal, regional, or local laws, rules, or regulations;

(d) to infringe upon our or any third party’s intellectual property rights;

(e) to harass, abuse, insult, defame, intimidate, discriminate against, or harm individuals on the basis of gender, sexual orientation, religion, ethnicity, race, age, nationality, or disability;

(f) to submit false or misleading information;

(g) to upload or transmit viruses or any other type of malicious code that may affect the functionality or operation of the Services, third-party products, or the Internet;

(h) for spamming, phishing, pharming, pretexting, or any automated scraping or crawling;

(i) for any obscene or immoral purpose; or

(j) to attempt to circumvent or interfere with the security features of the Services or other products.

We reserve the right to terminate your use of the Services for violating any of the prohibited uses.

Intellectual Property Rights

“Intellectual Property Rights” means all present and future rights granted by statute, common law, or equity in or in relation to copyrights, trademarks, designs, patents, inventions, goodwill, rights to use, and all other intellectual property rights—registered or unregistered—and all applications for registration, anywhere in the world.

This Agreement does not transfer to you any Intellectual Property Rights owned by FBEE or third parties. All rights, title, and interest remain exclusively with FBEE.

All trademarks, service marks, graphics, and logos used in connection with the Services are the property of FBEE or its licensors. Your use of the Services does not grant you any right or license to reproduce or otherwise use any of these marks.

Disclaimer of Warranties

The Services are provided on an “as is” and “as available” basis, and you use them solely at your own risk. We expressly disclaim all warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Services will meet your requirements, be uninterrupted, secure, or error-free, or that the results obtained from using the Services will be accurate or reliable. Any materials or data downloaded through the Services are downloaded at your own risk, and you will be solely responsible for any loss of data or damage to your device.

Limitation of Liability

To the fullest extent permitted by law, FBEE, its affiliates, directors, employees, agents, suppliers, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages (including, without limitation, loss of profits, revenue, business opportunities, goodwill, data, or business interruption), however caused—whether in contract, negligence, or any other theory of liability.

FBEE’s total liability to you shall not exceed EUR 1 or the amount you actually paid in the one-month period preceding the event giving rise to the claim, whichever is greater. These limitations apply even if the above remedy fails of its essential purpose.

Indemnification

You agree to indemnify and hold harmless FBEE, its affiliates, directors, employees, agents, and licensors from and against any claims, losses, damages, or costs (including reasonable attorneys’ fees) arising out of or related to your Content, your use of the Services, or your willful misconduct.

Severability

All rights and restrictions in this Agreement apply only to the extent they do not violate applicable law. If any provision is held by a court to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

Dispute Resolution

The formation, interpretation, and performance of this Agreement shall be governed by the substantive and procedural laws of the jurisdiction in which FBEE operates, without regard to conflict-of-laws rules. The courts of that jurisdiction shall have exclusive jurisdiction.

Assignment

You may not assign, sublicense, or otherwise transfer any of your rights or obligations under this Agreement without FBEE’s prior written consent. FBEE may assign its rights or obligations at any time to a third party, for example in connection with a business sale or merger.

Changes and Amendments

We reserve the right, at our sole discretion, to modify this Agreement or the terms of the Services at any time. The updated version becomes effective upon posting, unless otherwise specified. Your continued use of the Services after that date constitutes your acceptance of the changes.

On Healthcare-Related Services

For health-related services, FBEE does not store any personal health data. Such data are processed exclusively by healthcare providers authorized by regulatory authorities. All other data are processed in accordance with our Privacy Policy. Responsibility for any healthcare procedures, including administration, testing, analysis, or diagnosis, rests solely with authorized healthcare providers.

Acceptance of Terms

You confirm that you have read this Agreement, understand it, and agree to be bound by all of its terms. If you do not agree, you must not use the Services.

Contact

If you have any questions, comments, or complaints regarding this Agreement, you can contact us at:

Email: office@fbee.me

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