{"id":3693,"date":"2025-10-04T09:45:55","date_gmt":"2025-10-04T09:45:55","guid":{"rendered":"https:\/\/www.fbee.me\/politika-platieb\/"},"modified":"2025-10-30T16:56:56","modified_gmt":"2025-10-30T16:56:56","slug":"politika-platieb","status":"publish","type":"page","link":"https:\/\/www.fbee.me\/sk\/politika-platieb\/","title":{"rendered":"Pravidl\u00e1 platieb a vr\u00e1tenia pe\u0148az\u00ed"},"content":{"rendered":"
\n

Platobn\u00e9 podmienky spolo\u010dnosti SEJFMAN s. r. o. („FBEE“) <\/b><\/b><\/h1>\n

Toto s\u00fa platobn\u00e9 podmienky spolo\u010dnosti SEJFMAN s. r. o. (\u010falej len „FBEE“). <\/p>\n

Tieto podmienky sa vz\u0165ahuj\u00fa v\u00fdlu\u010dne na \u010dinnosti, ktor\u00e9 FBEE vykon\u00e1va na svojej webovej str\u00e1nke fbee.me a\/alebo prostredn\u00edctvom s\u00favisiacich mobiln\u00fdch aplik\u00e1ci\u00ed („FBEE“), a nevz\u0165ahuj\u00fa sa na \u017eiadne „offline“ \u010dinnosti alebo \u010dinnosti, ktor\u00e9 nes\u00favisia s webovou str\u00e1nkou.<\/p>\n

V\u0161etky produkty alebo slu\u017eby, ktor\u00e9 si pou\u017e\u00edvate\u013e objedn\u00e1 prostredn\u00edctvom na\u0161ej webovej str\u00e1nky, sa ozna\u010duj\u00fa ako „slu\u017eby“.<\/p>\n

\n

SP\u00d4SOBY PLATBY<\/b><\/h3>\n

Spolo\u010dnos\u0165 prij\u00edma platby za produkty a slu\u017eby v hotovosti alebo prostredn\u00edctvom debetn\u00fdch a kreditn\u00fdch kariet Visa a Mastercard.<\/p>\n

Slu\u017eby rezervovan\u00e9 prostredn\u00edctvom webovej str\u00e1nky sa tie\u017e riadia zmluvn\u00fdmi podmienkami pr\u00edslu\u0161n\u00fdch poskytovate\u013eov slu\u017eieb.<\/p>\n

\n

PLATBA ZA SLU\u017dBY<\/b><\/h3>\n

Odpo\u010det platby:<\/b><\/b><\/p>\n

Pou\u017e\u00edvatelia s\u00fa spoplatnen\u00ed a\u017e po tom, \u010do n\u00e1\u0161 partnersk\u00fd poskytovate\u013e slu\u017eieb potvrd\u00ed, \u017ee slu\u017eba bola poskytnut\u00e1. Spolo\u010dnos\u0165 FBEE nebude pred spracovan\u00edm platby po\u017eadova\u0165 od pou\u017e\u00edvate\u013ea potvrdenie o doru\u010den\u00ed. <\/p>\n

Jednorazov\u00e9 rezerv\u00e1cie:<\/b><\/b><\/p>\n

V pr\u00edpade jednorazov\u00fdch predplaten\u00fdch rezerv\u00e1ci\u00ed (kreditn\u00e1 karta, debetn\u00e1 karta, ApplePay, GooglePay at\u010f.) bude suma zodpovedaj\u00faca hodnote slu\u017eby vopred autorizovan\u00e1 na karte pou\u017e\u00edvate\u013ea a kone\u010dn\u00e1 platba bude spracovan\u00e1 a\u017e po dokon\u010den\u00ed slu\u017eby a potvrden\u00e1 poskytovate\u013eom.<\/p>\n

Opakovan\u00e9 rezerv\u00e1cie:<\/b><\/b><\/p>\n

Pri opakovan\u00fdch rezerv\u00e1ci\u00e1ch sa platba vopred ne\u00fa\u010dtuje. Poplatok sa spracuje a\u017e po dokon\u010den\u00ed ka\u017edej slu\u017eby a potvrden\u00ed zo strany n\u00e1\u0161ho partnersk\u00e9ho poskytovate\u013ea. <\/p>\n

\n

TRANSAKCIE VO VIACER\u00ddCH MEN\u00c1CH<\/b><\/h3>\n

Zobrazen\u00e1 cena a mena zvolen\u00e1 pou\u017e\u00edvate\u013eom, ak je t\u00e1to mo\u017enos\u0165 k dispoz\u00edcii, sa bude zhodova\u0165 s menou, ktor\u00e1 je \u00fa\u010dtovan\u00e1 na karte a uveden\u00e1 na potvrdenke o transakcii.<\/p>\n

Ak sa uplat\u0148uje DPH alebo volite\u013en\u00e9 pr\u00edplatky, pou\u017e\u00edvate\u013e uvid\u00ed celkov\u00fa sumu ako „Celkom k zaplateniu“.<\/p>\n

\n

POTVRDENIE PLATBY<\/b><\/h3>\n

Pou\u017e\u00edvate\u013e dostane potvrdenie o platbe prostredn\u00edctvom e-mailovej adresy zadanej po\u010das rezerv\u00e1cie, prostredn\u00edctvom ozn\u00e1menia v aplik\u00e1cii alebo prostredn\u00edctvom oboch.<\/p>\n

Potvrdenie bude zaslan\u00e9 hne\u010f po spracovan\u00ed platby.<\/p>\n

\n

VYPLATENIA<\/b><\/h3>\n

Ak FBEE na z\u00e1klade potvrdenia od partnersk\u00e9ho poskytovate\u013ea slu\u017eieb \u00fa\u010dtuje pou\u017e\u00edvate\u013eovi poplatky, hoci slu\u017eba nebola skuto\u010dne poskytnut\u00e1, FBEE vr\u00e1ti cel\u00fa sumu.<\/p>\n

Pou\u017e\u00edvate\u013e je povinn\u00fd ozn\u00e1mi\u0165 tak\u00fdto pr\u00edpad spolo\u010dnosti FBEE prostredn\u00edctvom e-mailu na adrese office@fbee.me<\/b><\/span> do 24 hod\u00edn od pl\u00e1novan\u00e9ho \u010dasu slu\u017eby.<\/p>\n

Ak\u00e9ko\u013evek in\u00e9 n\u00e1hrady vr\u00e1tane vy\u0161\u0161ie uveden\u00fdch bud\u00fa spracovan\u00e9 s pou\u017eit\u00edm p\u00f4vodn\u00e9ho sp\u00f4sobu platby – pod\u013ea uv\u00e1\u017eenia spolo\u010dnosti FBEE.<\/p>\n

\n

STORNO POPLATKY<\/b><\/h3>\n

Pou\u017e\u00edvatelia, ktor\u00ed si rezervuj\u00fa slu\u017eby prostredn\u00edctvom webovej str\u00e1nky alebo aplik\u00e1cie, m\u00f4\u017eu spravova\u0165 svoje rezerv\u00e1cie prihl\u00e1sen\u00edm sa do svojho konta alebo prostredn\u00edctvom e-mailu.<\/p>\n

D\u00e1tum, \u010das alebo \u00fadaje o slu\u017ebe je mo\u017en\u00e9 zmeni\u0165, ak sa tak stane v dostato\u010dnom predstihu pred za\u010diatkom slu\u017eby.<\/p>\n

Ak pou\u017e\u00edvate\u013e neposkytne primeran\u00e9 ozn\u00e1menie o zru\u0161en\u00ed alebo zmene, m\u00f4\u017eu sa uplatni\u0165 storno poplatky.<\/p>\n

Tieto poplatky sa riadia platn\u00fdmi podmienkami zru\u0161enia, ktor\u00e9 sa m\u00f4\u017eu z \u010dasu na \u010das aktualizova\u0165.<\/p>\n

Objednan\u00edm slu\u017eieb prostredn\u00edctvom webovej str\u00e1nky pou\u017e\u00edvate\u013e s\u00fahlas\u00ed s t\u00fdmito podmienkami a zav\u00e4zuje sa zaplati\u0165 v\u0161etky pr\u00edslu\u0161n\u00e9 poplatky.<\/p>\n

FBEE si vyhradzuje pr\u00e1vo pou\u017ei\u0165 pr\u00e1vne prostriedky na vym\u00e1hanie t\u00fdchto poplatkov alebo obmedzi\u0165 \u010fal\u0161\u00ed pr\u00edstup k slu\u017eb\u00e1m webovej str\u00e1nky.<\/p>\n

\n

PRAVIDL\u00c1 ZRU\u0160ENIA A NEDOSTAVENIA SA<\/b><\/h3>\n

Ak je \u017eiados\u0165 o zru\u0161enie alebo zmenu predlo\u017een\u00e1 menej ako 6 hod\u00edn pred za\u010diatkom slu\u017eby, pova\u017euje sa za neskor\u00e9 zru\u0161enie<\/b><\/span>.<\/p>\n

Ak sa z\u00e1kazn\u00edk v dohodnutom \u010dase nedostav\u00ed na dohodnut\u00e9 miesto a slu\u017eba nem\u00f4\u017ee by\u0165 poskytnut\u00e1, pova\u017euje sa to za nedostavenie sa na<\/b><\/span>.<\/p>\n

V tak\u00fdchto pr\u00edpadoch sa uplat\u0148uj\u00fa storno poplatky, ktor\u00fdch v\u00fd\u0161ka z\u00e1vis\u00ed od typu slu\u017eby.<\/p>\n

\n

UPLAT\u0147OVANIE POPLATKOV<\/b><\/h3>\n
    \n
  • \n

    Pr\u00edpadn\u00e9 storno poplatky bud\u00fa z\u00e1kazn\u00edkovi ozn\u00e1men\u00e9 pri podan\u00ed \u017eiadosti o zru\u0161enie alebo zmenu.<\/p>\n<\/li>\n

  • \n

    Poplatky sa \u00fa\u010dtuj\u00fa v \u010dase zru\u0161enia (v pr\u00edpade neskor\u00e9ho zru\u0161enia) alebo po dokon\u010den\u00ed slu\u017eby (v pr\u00edpade neskor\u00fdch zmien).<\/p>\n<\/li>\n

  • \n

    Poplatky za ne\u00fa\u010das\u0165 sa \u00fa\u010dtuj\u00fa, ke\u010f FBEE dostane ozn\u00e1menie od partnersk\u00e9ho poskytovate\u013ea.<\/p>\n<\/li>\n

  • \n

    Ak bola na karte vykonan\u00e1 predbe\u017en\u00e1 autoriz\u00e1cia a slu\u017eba je zru\u0161en\u00e1 viac ako 6 hod\u00edn vopred, cel\u00e1 suma bude vr\u00e1ten\u00e1 na kartu alebo do pe\u0148a\u017eenky.<\/p>\n<\/li>\n

  • \n

    Ak bola suma rezerv\u00e1cie vopred autorizovan\u00e1 a d\u00f4jde k neskor\u00e9mu zru\u0161eniu alebo nenast\u00fapeniu, autorizovan\u00e1 suma bude \u00faplne alebo \u010diasto\u010dne zachyten\u00e1 v s\u00falade so z\u00e1sadami stornovania a zvy\u0161ok (ak existuje) bude vr\u00e1ten\u00fd na kartu alebo p\u00f4vodn\u00fd sp\u00f4sob platby.<\/p>\n<\/li>\n

  • \n

    V\u00fd\u0161ka poplatku bude ozn\u00e1men\u00e1 v \u010dase zru\u0161enia a potvrden\u00e1 e-mailom alebo ozn\u00e1men\u00edm v aplik\u00e1cii.<\/p>\n<\/li>\n<\/ul>\n

    \n<\/div>\n
    \n
    \n

    Z\u00c1SADY ZRU\u0160ENIA<\/strong><\/b><\/h4>\n\n\n\n\n\n\n
    \n

    Do 15 min\u00fat od rezerv\u00e1cie<\/p>\n<\/td>\n

    		\n

    Bezplatne<\/p>\n<\/td>\n<\/tr>\n

    \n

    Viac ako 48 hod\u00edn pred za\u010diatkom slu\u017eby<\/p>\n<\/td>\n

    		\n

    Bezplatne<\/p>\n<\/td>\n<\/tr>\n

    \n

    Menej ako 48 hod\u00edn pred za\u010diatkom slu\u017eby<\/p>\n<\/td>\n

    		\n

    100 % ceny slu\u017eby (max. 150 \u20ac)<\/p>\n<\/td>\n<\/tr>\n

    \n

    Po spusten\u00ed slu\u017eby<\/p>\n<\/td>\n

    		\n

    100 % ceny slu\u017eby (max. 150 \u20ac)<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

    Platobn\u00e9 podmienky spolo\u010dnosti SEJFMAN s. r. o. („FBEE“) Toto s\u00fa platobn\u00e9 podmienky spolo\u010dnosti SEJFMAN s. r. o. (\u010falej len „FBEE“). Tieto podmienky sa vz\u0165ahuj\u00fa v\u00fdlu\u010dne na \u010dinnosti, ktor\u00e9 FBEE vykon\u00e1va na svojej webovej str\u00e1nke fbee.me a\/alebo prostredn\u00edctvom s\u00favisiacich mobiln\u00fdch aplik\u00e1ci\u00ed („FBEE“), a nevz\u0165ahuj\u00fa sa na \u017eiadne „offline“ \u010dinnosti alebo \u010dinnosti, ktor\u00e9 nes\u00favisia s webovou str\u00e1nkou. […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/template-documents.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3693","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nPravidl\u00e1 platieb a vr\u00e1tenia pe\u0148az\u00ed - FBEE<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.fbee.me\/sk\/politika-platieb\/\" \/>\n<meta property=\"og:locale\" content=\"sk_SK\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pravidl\u00e1 platieb a vr\u00e1tenia pe\u0148az\u00ed - FBEE\" \/>\n<meta property=\"og:description\" content=\"Platobn\u00e9 podmienky spolo\u010dnosti SEJFMAN s. r. o. („FBEE“) Toto s\u00fa platobn\u00e9 podmienky spolo\u010dnosti SEJFMAN s. r. o. 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